shipping-return-policy

Shipping Policy

  1. Shipping Methods and Timelines:
    • We offer shipping across India using reputed courier services and transport partners.
    • Orders are typically processed and dispatched within 2-4 business days after payment confirmation.
    • Delivery times vary depending on the destination, ranging from 3 to 7 business days.
  2. Shipping Charges:
    • Shipping charges are calculated based on the weight and volume of the order.
    • Customers can view the shipping charges during the checkout process before making payment.
    • Bulk orders may qualify for discounted shipping rates.
  3. Delivery Area:
    • We deliver to all states and Union territories within India.
    • Remote locations may require additional time and charges for delivery.
  4. Order Tracking:
    • Customers receive a tracking number via email/SMS once the order is dispatched.
    • They can track the status of their shipment through our website or directly with the courier company.
  5. Shipping Restrictions:
    • Hazardous materials handling and shipping comply with relevant regulations.
    • We do not ship internationally at this time.
  6. Returns and Exchanges:
    • Please refer to our Returns Policy for information on returning or exchanging products.
  7. Contact Information:
    • For any shipping-related inquiries or assistance, please contact our customer service team at care@tiranga.co.in .
  8. Disclaimer:
    • While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or logistical issues may cause delays. We appreciate your understanding in such situations.
  9. Amendments:
    • We reserve the right to amend our shipping policy at any time. Any changes will be updated on our website.
  10. Customer Responsibility:
    • It is the customer's responsibility to provide accurate shipping information. Additional charges may apply

Refund Policy

Thank you for shopping at AKSHAY URJA MANTHAN BIOFUEL PRIVATE LIMITED. We value our customers and strive to provide excellent service and premium products.

Returns

You have 07 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No unsealed buckets will be eligible for return.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at:

Customer Care No. : +91-7404040961

Email Id: care@tiranga.co.in